Same-day telehealth appointments · Confidential, physician-led careSame-day telehealth(704) 396-5051
Same-day appointments available · 100% online

Expert care for
lasting recovery.

Online addiction treatment in North Carolina

Recovery that starts at home.

Confidential, judgment-free addiction treatment by video. Get medication for opioid use disorder — including Suboxone — prescribed by a licensed physician, without a waiting room.

Confidential, physician-led addiction treatment from home in North Carolina.

42 CFR Part 2 confidential Same-day visits available Commercial insurance & NC Medicaid No call center — your doctor's real cell
Dr. Richard Pavelock sitting with his dog Vito
Dr. Pavelock and VitoHere to help you get back on your feet.

100% virtual care

Private appointments, from the comfort of home.

Evidence-based treatment

Medication and a plan built around your needs.

A doctor who knows you

Compassionate, personal support for lasting change.

Addiction is a medical condition — not a moral failing. With the right medication and support, recovery is not only possible, it's expected. You deserve care that treats you with dignity.

Dr. Pavelock's patient ratings

★★★★★5.0Healthgrades
★★★★★5.0WebMD reviews ↗
★★★★★4.7Vitals reviews ↗
Board Certified — Addiction Medicine & Internal Medicine
Verify board certification
Confidential · Judgment-free

Start today — you're not alone

Appointment hours
Monday–Friday, 8:00 AM–9:00 PM Eastern Time

Reach out and our team will help you take the first step, at your pace. Start treatment today — same-day telehealth appointments available.

  • Same-day appointments available, 100% online
  • Commercial insurance & NC Medicaid accepted
  • Private & protected under 42 CFR Part 2
Request an appointment

You'll get set up securely in our confidential SimplePractice portal.

Simple by design

Getting started takes three steps

Start treatment today — same-day telehealth appointments available.

Reach out

Book online in just a few minutes. Tell us a little about what's going on — no judgment, ever. We'll verify your insurance for you.

Meet with Dr. Pavelock

A private video visit with a board-certified addiction medicine physician. Together you'll build a treatment plan and, when appropriate, start medication.

Recover with support

Prescriptions sent to your pharmacy, regular check-ins, and a care team in your corner for the long haul.

Why online works

Real medicine, without the barriers

Research-supported care

Research reviewed by RTI International found generally similar outcomes for telehealth and in-person addiction treatment, including staying in treatment and substance-use outcomes. The right approach depends on each patient’s needs.

View the research summary hosted by NC Medicaid (PDF) · March 2022, slides 9–10. Most reviewed studies were small; some medication-treatment studies also included in-person care.

  • No call center — your doctor's real cell. At your first appointment, Dr. Pavelock gives you the same cell number his own kids reach him on. Not an office line. Not an answering service. Not a number that only takes texts during business hours. And refill requests are handled seven days a week — weekends included.
  • No waiting room, no stigma. See your doctor from your car, home, or anywhere private.
  • No long drives or time off work. Appointments that fit real life.
  • Start fast. Current federal rules generally allow Suboxone treatment to begin by telehealth when clinically appropriate.
  • Same physician, every visit. Continuity you can count on.

"You don't have to see the whole staircase. Just take the next step."

"You are stronger than your strongest craving."

"Rock bottom became the solid foundation on which I rebuilt my life."

— J.K. Rowling

Today
Same-day appointments available
100%
Confidential & online
7 days
A week — messaging support between visits
Commercial insurance & NC Medicaid

Care that works with your insurance

We accept NC Medicaid and a wide range of commercial insurance plans. We'll verify your specific network and benefits before your visit.

Commercial insurance

Blue Cross NCAmbetterAetnaCignaUnitedHealthcareUMRAnthem BCBS

NC Medicaid

Designed with NC Medicaid in mind, including help understanding coverage and enrollment.

UnitedHealthcare Community Plan Carolina Complete Health (incl. former WellCare of NC) AmeriHealth Caritas Healthy Blue Alliance Health Vaya Partners (formerly Vaya Health and Partners Health Management) Trillium + more

No insurance? Please still reach out. Our team will help you check NC Medicaid eligibility and enroll — and often, if you qualify, care can start right away, even before enrollment is complete.

Patient stories

Real experiences. Real healing. Real results.

★★★★★

"He actually listens to you. Not like you're just another patient or a statistic, but as the individualized person you are. He truly takes what you say into consideration and cares about your well-being."

— Holly

★★★★★

"Dr. Pavelock is not just a regular doctor who throws pills at you once a month and that's it. He actually really cares. Not only does he help with addiction but he helps with depression, anxiety, headaches and so much more. He does therapy and actually LISTENS."

— Roshelle

★★★★★

"The traveling to the appointment was my biggest issue — doing the telehealth that he does has really helped me a whole lot. I have been sober for almost a year now and honestly he is one of the best doctors I've found that actually cares."

— Michael S.

★★★★★

"Dr. Pavelock is one of a kind! I really appreciate the honest and direct touch he provides his patients. Online treatment allowed me to stay home BUT get the help and medication that I need to function on day to day activities."

— Jacob L.

★★★★★

"He really changed my life for the better. He really does care about his patients and gets down to the bottom of their issues and how to help them. I would recommend Dr. Pavelock to anybody who is having issues with their sobriety."

— Erika K.

★★★★★

"Dr. Pavelock is absolutely the most interactive, supportive, therapeutic, caring, understanding and prepared doctor you can find for addiction treatment. He really knows his practice and he gets to know his patients personally."

— Jack G.

Read all patient reviews

Today can be day one.

Reaching out is the bravest — and hardest — step. We'll take it from there, at your pace, with zero judgment.

Personal addiction care, wherever you are in North Carolina

Dr. Richard Pavelock provides confidential addiction treatment to patients across North Carolina through secure video visits. Care includes medication when appropriate, regular follow-ups, and support tailored to your goals. NC Medicaid and most major insurance are accepted; our team can help you understand your coverage. Book a visit or send us a message to get started.

Medically reviewed by

Medical content reviewed:

In crisis? Call or text 988 (Suicide & Crisis Lifeline) · Overdose emergency? Call 911
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