What to expect — from hello to healed
We designed every step to lower the barrier to getting help. No waiting rooms, no judgment, no confusing paperwork. Here's the whole journey.
1 · Reach out
Book online in minutes. Share a bit about what's going on — everything is confidential. We verify your insurance before you ever pay a dime.
2 · Meet your physician
A private video visit (30–60 min) with a licensed addiction-medicine doctor. You'll build a plan together and, when appropriate, start medication that day.
3 · Recover with support
Prescriptions go straight to your pharmacy. Follow-ups, refills, and messaging keep you supported for as long as you need us.
Exactly what happens
- A real conversation. Your physician listens to your story, your history, and your goals — without judgment.
- A personalized plan. Together you decide on the right medication and level of support.
- Same-day prescriptions when appropriate. Buprenorphine can be started via telehealth and sent to your pharmacy.
- Clear next steps. You'll leave knowing what to expect and when your next check-in is.
What you'll need
- A phone, tablet, or computer with a camera
- A private, quiet spot for your visit
- Your insurance card (or ask about self-pay)
- A pharmacy you'd like your prescriptions sent to
No tech skills required. We'll send a simple link — just tap to join.
Built around your privacy & safety
Extra-protected records
Addiction treatment records carry special federal protection under 42 CFR Part 2 — stricter than standard HIPAA.
Licensed physicians
Care is provided by board-certified doctors licensed in your state — never a chatbot or unlicensed staff.
Safety-first
If telehealth isn't safe for your situation, we'll say so — and help you find in-person or higher-level care.
Ready when you are.
The first step is a single click. We'll walk with you through every one after that.