Answers, honestly

Yes. Current federal rules generally allow Suboxone treatment to begin and continue by telehealth with a licensed, DEA-registered physician, when clinically appropriate. Your prescription is sent electronically to the pharmacy of your choice.

Absolutely. Addiction-treatment records carry special protection under federal law (42 CFR Part 2), which is even stricter than HIPAA. We never disclose that you are a patient without your written consent, except in the narrow circumstances the law requires.

Most patients get an appointment the same day they reach out — almost always within a day or two. In the fentanyl era, we know speed matters.

A smartphone, tablet, or computer with a camera, a private space, and your insurance card. We send a simple link — no apps or tech skills required.

We accept most major insurance and NC Medicaid. We'll verify your benefits for free before your first visit — check your coverage here.

Relapse is part of many people's recovery — it is not failure, and it is not the end. Medication-assisted treatment changes the odds dramatically compared with willpower alone. Whatever number of attempts it's been, you are welcome here.

No. Your care is private. We do not share information with employers, family, or anyone else without your explicit written permission.

Yes — transfers are common and we make them seamless, with no gap in your prescription. Just let us know at intake that you're currently in treatment.

Telehealth is safe and effective for most people, but not every situation. If you have a condition that needs in-person or higher-level care, Dr. Pavelock will tell you honestly and help you find the right setting.