Answers, honestly

Yes. Federal rules allow buprenorphine to be started and managed by telehealth with a licensed, DEA-registered physician — no in-person visit required to begin. Your prescription is sent electronically to the pharmacy of your choice.

Absolutely. Addiction-treatment records carry special protection under federal law (42 CFR Part 2), which is even stricter than HIPAA. We never disclose that you are a patient without your written consent, except in the narrow circumstances the law requires.

Most patients get an appointment the same week they reach out — frequently within a day or two. In the fentanyl era, we know speed matters.

A smartphone, tablet, or computer with a camera, a private space, and your insurance card (or ask about self-pay). We send a simple link — no apps or tech skills required.

We accept most major insurance and NC Medicaid, and offer affordable self-pay pricing. We'll verify your benefits for free before your first visit — check your coverage here.

Relapse is part of many people's recovery — it is not failure, and it is not the end. Medication-assisted treatment changes the odds dramatically compared with willpower alone. Whatever number of attempts it's been, you are welcome here.

No. Your care is private. We do not share information with employers, family, or anyone else without your explicit written permission.

Yes — transfers are common and we make them seamless, with no gap in your prescription. Just let us know at intake that you're currently in treatment.

Telehealth is safe and effective for most people, but not every situation. If you have severe alcohol withdrawal risk or another condition that needs in-person or higher-level care, your physician will tell you honestly and help you find the right setting.